The Salesforce Store accepts payments via PO or Paypal. If you would like to pay with a credit/debit card please select the PayPal option and then check out as a guest.
We accept all credit cards includng AMEX. 
All orders will have country VAT applied to them at checkout.

No. However on your first order, you will be prompted to create an account. This will make future orders easier as it will retain your order history and information.

Fulfillment and customer service for the Salesforce Store operate weekdays from 9AM - 5:30PM Greenwich Mean Time, excluding holidays.

No.

Yes. Just enter the customer contact name and shipping address in the shipping address field. No prices or billing information will appear on the packing slip.

Immediately upon placing your order, you will receive an email confirmation with the order details. Shipment confirmations will be sent at the end of the shipping business day.

For all orders, please select a shipping option provided. If no option is provided please email salesforcestore@giftpoint.co.uk

If there is inventory available, orders placed and authorized will look to be shipped the next working day.

Yes! If you would like to ship to a country not listed on the checkout page, please email salesforcestore@giftpoint.co.uk for information on how to have product sourced to that location. Thank you!

Orders ship from our European Warehouse, Bulgaria with the following ESTIMATED timelines:

• EU Standard Zones = 1-3 business day after ship date
• EU Economy Zones = 5-8 business days after ship date

Please contact Giftpoint Customer Service at salesforcestore@giftpoint.co.uk or 01784 225900 before 2PM on the business day your order is scheduled to be shipped.

The status of your order can be viewed online under Account. Shipment confirmations with tracking information are sent via email at end of the business day your order was shipped.

Why is there a Dangerous Goods Surcharge?

The surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries compliment with the appropriate IATA Packing Instructions 965 to 970, Section II. 

Please contact Giftpoint at salesforcestore@giftpoint.co.uk or 01784 225900 to discuss.

If you need to change the shipping address of your order and the order has not shipped please call us at 01484 225900 or email us at salesforcestore@giftpoint.co.uk. Please reference your order number when you call or email.

We would love to hear your feedback and suggestions! Just email salesforcestore@giftpoint.co.uk.

Giftpoint Ltd, Giftpoint House, Trackside Business Centre, Unit 10 Abbot Close, West Byfleet, Surrey, KT14 7JN.
Contact Number: 01784 225900.
Fax Number: 01784 466131.
Email Address: sales@giftpoint.co.uk
The Managing Directors are: Helen Westmoreland and Ross Thompson.
Registration Number: 03059763
VAT Number: GB636189809 

Giftpoint Ltd, Giftpoint House, Trackside Business Centre, Unit 10 Abbot Close, West Byfleet, Surrey, KT14 7JN 
Contact Number: 01784 225900.
Fax Number: 01784 466131.
Email Address: sales@giftpoint.co.uk
The Managing Directors are: Helen Westmoreland and Ross Thompson.
Registration Number: 03059763
VAT Number: GB636189809 

If you change your mind you have the right to cancel your purchase contract within 7 days - providing the goods are in a re-saleable condition. We will only refund the postage costs if any, in the event that the goods are damaged or faulty. Please contact salesforcestore@giftpoint.co.ukto arrange a return.

If your goods are damaged, not as described, not fit for purpose or faulty please email salesforcestore@giftpoint.co.uk with the details. We can either replace the goods or issue a refund (subject to terms and conditions).

If you are returning items we strongly recommend that you send your items by a recorded service as we cannot accept responsibility for parcels lost in transit. We regret we are unable to pay for return postage if the item is not faulty.

Thank you.